Google credential prep

Google AI Essentials prep course: free lessons, practice quizzes and a certificate

Google AI Essentials is Google's short, self-paced course that teaches working professionals how to use generative AI tools day to day — writing prompts, speeding up everyday tasks and spotting the risks. This free prep course covers the same ground in plain English so you can walk in confident, pass the quizzes faster and start applying it at work immediately.

Provider

Google (hosted on Coursera)

Typical length

Under 10 hours, self-paced

Cost

Coursera subscription; financial aid available

Prerequisites

None — built for beginners

What you earn

A Google certificate you can add to LinkedIn

Who this is for
  • People with no technical background who want to use AI at work
  • Managers and business owners deciding where AI fits in their team
  • Job seekers adding a recognised AI credential to a CV
  • Anyone who has tried ChatGPT or Gemini and wants to get consistently better results
Your progress0 of 5 modules
Module 1: AI foundations: what generative AI actually does
8 min

Prediction, not knowledge

A generative AI model predicts the next most likely piece of text, image or audio based on patterns it learned from huge amounts of examples. It does not look answers up in a database and it has no idea whether it is right. That single fact explains almost every strength and weakness you will meet.

Training data shapes the output

Whatever a model saw during training becomes its default voice, its assumptions and its blind spots. If the data under-represents a group, region or industry, the output will too. This is why Google's course keeps returning to human review — you are the quality control step.

Where the tools fit

Generative AI is strongest at first drafts, summaries, restructuring information, brainstorming options and explaining things at different levels. It is weakest at exact numbers, current events beyond its data, legal or medical judgement, and anything where being confidently wrong is expensive.

Practice quiz

1. How does a large language model decide what to write next?

2. Why can AI output carry bias?

3. Which task is the weakest fit for generative AI on its own?

Module 2: Prompting: writing instructions that get usable results
10 min

The four parts of a strong prompt

Task, context, references, and format. Say exactly what you want done, give the background the model cannot guess, paste examples or source material, then state the shape of the answer — length, tone, structure. Missing any one of the four is the usual reason output feels generic.

Iterate instead of restarting

Treat the first answer as a draft to negotiate with: 'shorter', 'more concrete', 'rewrite for a customer who has never used software like this', 'give me three options with trade-offs'. Iterating beats rewriting the prompt from scratch nearly every time.

Role and audience framing

Telling the model who it is writing as and who is reading changes vocabulary, detail and structure. 'You are a plumber writing to a homeowner' produces very different text from 'You are a compliance officer writing to auditors' — same request, different usable output.

Verify before you use it

Check names, figures, dates, quotes and claims against a source you trust. For anything customer-facing or financial, assume the numbers are wrong until confirmed. A quick verification pass is part of the workflow, not an optional extra.

Practice quiz

1. Which prompt is most likely to produce usable output?

2. The first answer is too generic. What is the best next step?

3. What should you always do with facts and figures in AI output?

Module 3: Using AI in real work: everyday workflows
9 min

Pick tasks by shape, not by hype

Good candidates are repetitive, text-heavy, low-risk and easy to check: meeting notes into actions, long threads into summaries, rough bullets into a polished note, one message rewritten for five audiences. Start there and the time saved is visible within a week.

Build reusable prompts

When a prompt works, save it. A short library of tested prompts — 'turn these notes into a client update', 'summarise this complaint and suggest a reply' — turns a clever trick into a dependable team process.

Keep a human in the loop

Decide in advance which outputs can go out as-is (internal drafts), which need a skim, and which need a full review by someone accountable (anything customer-facing, financial, legal or safety related). Write that rule down for your team.

Practice quiz

1. Which task is the best first candidate to hand to AI?

2. Why keep a library of tested prompts?

Module 4: Responsible AI: privacy, accuracy and disclosure
8 min

What you must not paste

Customer personal data, card or bank details, health information, passwords, unreleased financials and anything under an NDA should not go into a consumer AI tool unless your organisation has an agreement covering it. Once it leaves your control you cannot take it back.

Hallucinations and confident errors

Models invent citations, statistics, product features and quotes that read perfectly. Treat every specific claim as unverified. The greater the consequence of being wrong, the more verification effort is justified.

Fairness and disclosure

Review output for stereotypes and one-sided framing, especially in hiring, lending, housing, education and healthcare contexts. Be honest with colleagues and customers about where AI was used — quiet AI use damages trust far more than the AI itself ever does.

Practice quiz

1. Which is safe to paste into a general consumer AI tool?

2. What is an AI 'hallucination'?

3. In high-stakes decisions such as hiring, AI output should be:

Module 5: Turning the credential into results
6 min

Show the work, not the badge

A certificate opens a conversation; evidence wins it. Keep two or three before-and-after examples: the task, what you did with AI, how long it used to take and what changed. That is the story interviewers and clients actually respond to.

Where to put it

Add the credential to your LinkedIn certifications, your CV's skills section, and your email signature if AI work is part of your role. Name the specific tools you use — recruiters search for those terms.

Keep going after the course

Skills decay fast in this field. Pick one workflow a month to improve, follow the release notes of the one or two tools you actually use, and practise writing prompts for real tasks rather than reading more theory.

Practice quiz

1. What is the strongest way to show AI skills to an employer?

2. How should you maintain AI skills after finishing a course?

Final practice exam

Six mixed questions across every module. Score 70% or higher to unlock your certificate.

1. A model produces a statistic with a source that looks real. What do you do?

2. Which prompt element most often missing causes generic output?

3. Generative AI is best described as:

4. Which is a responsible-use step before sharing AI output with a customer?

5. You want five versions of a message for different audiences. Best approach?

6. What should never be pasted into a consumer AI tool without an agreement in place?

Your verified certificate

Pass every module quiz and the final exam to unlock your verified certificate — with a unique ID and a public page anyone can use to confirm it is genuine.